Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

CallTemplate

Represents a call script for users to read when making calls.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see CallTemplate in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`Description`	Description	string		255
`HtmlBody`	Body	textarea		32000
`Id`	Call Script ID	id		18
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`LastReferencedDate`	Last Referenced Date	datetime
`LastViewedDate`	Last Viewed Date	datetime
`Name`	Name	string		255
`OwnerId`	Owner ID	reference		18
`SystemModstamp`	System Modstamp	datetime
`TemplateType`	Type	picklist		255
`TotalCalls`	Total Calls	int	9
`TotalCallsCallBackLater`	All Calls Call Back Later Count	int	9
`TotalCallsLeftVoicemail`	All Calls Left Voicemail Count	int	9
`TotalCallsMeaningfulConnect`	All Calls Meaningful Connect Count	int	9
`TotalCallsNotInterested`	All Calls Not Interested Count	int	9
`TotalCallsUncategorized`	All Calls Uncategorized Count	int	9
`TotalCallsUnqualified`	All Calls Unqualified Count	int	9

Salesforce Field Reference Guide

CallTemplate

Fields