Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

CaseTeamTemplateRecord

The CaseTeamTemplateRecord object is a linking object between the Case and CaseTeamTemplate objects. To assign a predefined case team to a case (customer inquiry), create a CaseTeamTemplateRecord record and point the ParentId to the case and the TeamTemplateId to the predefined case team.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see CaseTeamTemplateRecord in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
Id Predefined Team Record Id id 18
ParentId Case ID reference 18
SystemModstamp System Modstamp datetime
TeamTemplateId Team Template ID reference 18