Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

ServiceChannelStatusField

Represents the values that you use to indicate completed and in-progress work item status for the status field in the Status-Based Capacity routing model.

For more information, see ServiceChannelStatusField in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
Id Service Channel Status Field ID id 18
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
ServiceChannelId Service Channel ID reference 18
SystemModstamp System Modstamp datetime
Type Type picklist 255
Value Value string 255