Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

UnifiedVoiceCall

Represents a voice call that is captured or synced from a VoiceCall or Task record. This object is available for reports and dashboards in the Winter ’24 release and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see UnifiedVoiceCall in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`ActivityDateTime`	Activity Date and Time	datetime
`ActivitySubType`	Activity Subtype	picklist		255
`ActivityType`	Activity Type	picklist		255
`CallDurationInSeconds`	Call Duration	int	8
`DetailId`	Voice Call ID	reference		18
`Id`	Unified Voice Call ID	id		18
`InternalEventKey`	Internal Event Key	string		255
`IsInsightAvailable`	Insight Available	boolean
`Snippet`	Snippet	string		255
`Subject`	Subject	string		255

Salesforce Field Reference Guide

UnifiedVoiceCall

Fields