Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

CustomMsgChannel

Represents a custom conversation channel and stores event-driven Messaging settings. Custom conversation channels are implemented for Bring Your Own Channel for Messaging and Bring Your Own Channel for CCaaS Messaging channels. This object is available in API version 63.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see CustomMsgChannel in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
ChannelDefinitionId Conversation Channel Definition ID reference 18
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
EventCapabilitiesIsInboundAcknowledgementEnabled Admin enabled BYO Inbound Acknowledgements boolean
EventCapabilitiesIsProgressIndicatorEnabled Admin enabled Bot Progress Indicator boolean
EventCapabilitiesIsTypingIndicatorDisabled Admin disabled BYO Typing Indicators boolean
Id Custom Messaging Channel ID id 18
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
MessagingChannelId Messaging Channel ID reference 18
SystemModstamp System Modstamp datetime