Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

ConversationContextEntry

Represents the context of a message or an event in the chat history between an agent and a messaging user. This object is available in API version 47.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ConversationContextEntry in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Length
`ConversationContextEntryName`	Conversation Context Entry Name	string	255
`CreatedById`	Created By ID	reference	18
`CreatedDate`	Created Date	datetime
`CustomDetailContextKey`	Key	textarea	131072
`CustomDetailContextValue`	Value	textarea	131072
`Id`	Conversation Context Entry ID	id	18
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference	18
`LastModifiedDate`	Last Modified Date	datetime
`ParentId`	Chat Transcript ID	reference	18
`SystemModstamp`	System Modstamp	datetime

Salesforce Field Reference Guide

ConversationContextEntry

Fields