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ServiceAppointment

Represents an appointment to complete work for a customer in Field Service, Lightning Scheduler,Intelligent Appointment Management, and Virtual Care.This object is available in API version 38.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ServiceAppointment in the Automotive Cloud Developer Guide, Field Service Developer Guide, Object Reference for the Salesforce Platform, Salesforce Scheduler Developer Guide, and Work.com Developer Guide.

Fields

Field Name	Field Label	Type	Digits	Length	Precision	Scale
`AccountId`	Account ID	reference		18
`ActualDuration`	Actual Duration (Minutes)	double			18	2
`ActualEndTime`	Actual End	datetime
`ActualStartTime`	Actual Start	datetime
`AdditionalInformation`	Additional Information	string		255
`Address`	Address	address
`AppointmentCategoryId`	Appointment Category ID	reference		18
`AppointmentInvitationId`	Appointment Invitation ID	reference		18
`AppointmentMode`	Appointment Mode	picklist		255
`AppointmentNumber`	Appointment Number	string		255
`AppointmentType`	Appointment Type	picklist		40
`ApptBookingInfoUrl`	Appointment Booking URL	textarea		4000
`ArrivalWindowEndTime`	Arrival Window End	datetime
`ArrivalWindowStartTime`	Arrival Window Start	datetime
`AttendeeCount`	Attendee Count	int	9
`AttendeeLimit`	Attendee Limit	int	9
`BundlePolicyId`	Appointment Bundle Policy ID	reference		18
`CancellationReason`	Cancellation Reason	string		255
`CheckedInTime`	Checked In Time	datetime
`City`	City	string		40
`Comments`	Comment	string		255
`ContactId`	Contact ID	reference		18
`Country`	Country	string		80
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CurrencyIsoCode`	Currency ISO Code	picklist		3
`Description`	Description	textarea		32000
`DueDate`	Due Date	datetime
`Duration`	Duration	double			18	2
`DurationInMinutes`	Duration in Minutes	double			18	2
`DurationType`	Duration Type	picklist		255
`EarliestStartTime`	Earliest Start Permitted	datetime
`Email`	Email	email		80
`EngagementChannelTypeId`	Engagement Channel Type ID	reference		18
`GeocodeAccuracy`	Geocode Accuracy	picklist		40
`GroupAppointmentAccessType`	Group Appointment Access Type	picklist		255
`Id`	Service Appointment ID	id		18
`IsAnonymousBooking`	Anonymous Booking	boolean
`IsBundle`	Bundle	boolean
`IsBundleMember`	Bundle Member	boolean
`IsDeleted`	Deleted	boolean
`IsManuallyBundled`	Manually Bundled	boolean
`IsOffsiteAppointment`	Offsite Appointment	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`LastReferencedDate`	Last Referenced Date	datetime
`LastViewedDate`	Last Viewed Date	datetime
`Latitude`	Latitude	double			18	15
`Longitude`	Longitude	double			18	15
`OwnerId`	Owner ID	reference		18
`ParentRecordId`	Parent Record ID	reference		18
`ParentRecordStatusCategory`	Parent Record Status Category	picklist		255
`ParentRecordType`	Parent Record Type	string		50
`Phone`	Phone	phone		40
`PostalCode`	Zip/Postal Code	string		20
`ReceiptOrderId`	Order ID	reference		18
`RelatedBundleId`	Related Bundle ID	reference		18
`SchedEndTime`	Scheduled End	datetime
`SchedStartTime`	Scheduled Start	datetime
`ServiceNote`	Service Note	textarea		32000
`ServiceTerritoryId`	Territory ID	reference		18
`State`	State/Province	string		80
`Status`	Status	picklist		40
`StatusCategory`	Status Category	picklist		255
`Street`	Street	textarea		255
`Subject`	Subject	string		255
`SystemModstamp`	System Modstamp	datetime
`TimeZone`	Time Zone	picklist		255
`Transaction`	Transaction	string		255
`TravelTimeBuffer`	Travel Time Buffer (in minutes)	int	9
`WorkTypeId`	Work Type ID	reference		18

Salesforce Field Reference Guide

ServiceAppointment

Fields