ResourceCallOut

Each row represents a dispatcher-initiated resource call out session linked to a work order or service appointment, used to mobilize service resources for emergencies, outages, incidents, or pre-planned work. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
Description	Type textarea Properties Create, Nillable, Update Description The description of the resource call out.
DispatcherComment	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The notes sent to technicians from the dispatcher.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The name of the resource call out.
ServiceAppointmentId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the service appointment associated with the resource call out. This field is a relationship field. Relationship Name ServiceAppointment Refers To ServiceAppointment

Energy and Utilities Cloud Developer Guide

ResourceCallOut

Supported Calls

Fields