WorkOrderSource

Represents the link between a work order and its originating trigger, such as an outage, incident, or problem. This junction object provides traceability between technical execution (work orders) and the events that prompt them, so you can report on effort spent on reactive maintenance versus proactive projects. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The name of the work order source.
SourceId	Type reference Properties Create, Filter, Group, Sort, Update Description The ID of the source for which the work order is created to mitigate the issue. This field is a polymorphic relationship field. Relationship Name Source Refers To Incident, Problem, ServiceOutage
WorkOrderId	Type reference Properties Create, Filter, Group, Sort Description The ID of the work order for which the related Items are created. This field is a relationship field. Relationship Name WorkOrder Relationship Type Master-detail Refers To WorkOrder (the master object)

Energy and Utilities Cloud Developer Guide

WorkOrderSource

Supported Calls

Fields