ResourceCallOutAttempt

Each row represents an individual notification attempt made to a service resource for a call out. The object captures the channel used, the sequence in the contact order, attempt timestamps, response timestamps, and status. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
AttemptSequenceNumber
Type
int
Properties
Filter, Group, Nillable, Sort
Description
The ordinal position of resource call out attempt within the sequence of notification attempts made to the service resource for the call out.
CommunicationChannel
Type
picklist
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Specifies the communication channel used to notify the service resource for the resource call out attempt.
Possible values are:
  • Push Notification
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The name of the resource call out attempt.
ResourceCallOutAssignmentId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The parent object associated with the record.
This field is a relationship field.
Relationship Name
ResourceCallOutAssignment
Relationship Type
Master-detail
Refers To
ResourceCallOutAssignment (the master object)
ResourceCallOutDateTime
Type
dateTime
Properties
Create, Defaulted on create, Filter, Sort, Update
Description
The date and time when the notification attempt was sent to the service resource.
ResponseDateTime
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
The date and time when the service resource response was received for the notification attempt.
Status
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
Specifies the status of the resource call out attempt.
Possible values are:
  • Accepted
  • Declined
  • Expired
  • Notified
  • Queued
  • Skipped
The default value is Queued.