IXIA CCMS Connector
Use the IXIA CCMS connector to include your organization’s IXIA CCMS content in Data 360. This connector pushes content directly from a IXIA CCMS and as part of the transformation zips the output into a ZIP file. The ZIP file is uploaded to a Staging Area and extracted before sending to Data 360 via the Staging Area. After Data 360 receives the content, Agentforce agents use it to drive accurate answers to your users’ questions.
It’s your obligation to make sure that you have the rights to the data collected with this feature. Salesforce disclaims all liability with respect to such data collected.
- Unstructured
The direction of available connection methods.
Create a connection for importing data from external systems.
Supported connection methods:
- Push
This connector is now Generally Available.
- Commercial Only
Instructions for adding and configuring your connector.