Zendesk Connector (Beta)

Use the Zendesk connector to ingest Zendesk content into Data 360. You can ingest either structured data such as tables, or unstructured data such as knowledge articles. AI agents can use this content to provide reliable answers in their interactions with your users.

Data Type(s)

Structured
Unstructured

Data Direction

The direction of available connection methods.

Data In

Create a connection for ingesting data from external systems.

Supported connection method(s):

Batch
Zero Copy (Query Federation)

Government Cloud Compliance

Commercial Only

What’s New

The connector is beta for batch ingestion and beta for Zero Copy (Query Federation) Data Federation.

This feature is a Beta Service. A customer may opt to try a Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at Agreements and Terms. If you have questions or feedback about this Beta Service, contact the Data 360 Connector team at datacloud-connectors-beta@salesforce.com.

Note

Connector Setup

Instructions for adding and configuring your connector.

Watch a comprehensive demo of how to configure a Zendesk connection.

Zendesk Connection Set-up

Get the Video Transcript

Objects Supported

Zendesk Connector Objects