Zendesk Connector (Beta)
Use the Zendesk connector to ingest Zendesk content into Data 360. You can ingest either structured data such as tables, or unstructured data such as knowledge articles. AI agents can use this content to provide reliable answers in their interactions with your users.
- Structured
- Unstructured
The direction of available connection methods.
Create a connection for ingesting data from external systems.
Supported connection method(s):
-
Batch
-
Zero Copy
The connector is now GA for batch ingestion and in beta for Zero Copy Data Federation.
This feature is a Beta Service. A customer may opt to try a Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at Agreements and Terms. If you have questions or feedback about this Beta Service, contact the Data 360 Connector team at datacloud-connectors-beta@salesforce.com.
Instructions for adding and configuring your connector.
Prepare Your Zendesk Connection
Create a Zendesk Structured Data Stream
Create a Zendesk Unstructured Data Stream
Watch a comprehensive demo of how to configure a Zendesk connection.
