RecordTranscripts Class

Stores the transcripts of a single interaction session record, such as a messaging session or a voice call.

Namespace 

DataRetrieval

RecordTranscripts Constructors 

The RecordTranscripts class includes these constructors.

RecordTranscripts(transcripts, recordId) 

Creates an instance of the DataRetrieval.RecordTranscripts class by using the specified parameters to store the transcripts associated with an engagement record.

Signature 

public RecordTranscripts(List<DataRetrieval.Transcript> transcripts, String recordId)

Parameters 

transcripts

Type: List<DataRetrieval.Transcript>

The transcripts from a single interaction session between a customer and an agent.

recordId

Type: String

ID of the interaction session record, such as a messaging session or a voice call.

RecordTranscripts() 

Creates an instance of the DataRetrieval.RecordTranscripts class.

Signature 

public RecordTranscripts()