Transcript Class

Stores the conversation between customers and agents in written format, specifying the roles of the participants and their messages.

Namespace 

DataRetrieval

Transcript Constructors 

The Transcript class includes these constructors.

  • Transcript(role, message)

    Creates an instance of the DataRetrieval.Transcript class by using specified parameters to store the role and message of the participants associated with a transcript.

  • Transcript()

    Creates an instance of the DataRetrieval.Transcript class.

Transcript(role, message) 

Creates an instance of the DataRetrieval.Transcript class by using specified parameters to store the role and message of the participants associated with a transcript.

Signature 

public Transcript(String role, String message)

Parameters 

role

Type: String

Role of the participant in the conversation.

message

Type: String

Message exchanged during the conversation between a customer and an agent.

Transcript() 

Creates an instance of the DataRetrieval.Transcript class.

Signature 

public Transcript()