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Agentforce IT Service Developer Guide

IP Phone

Represents an IP Phone configuration item in the Configuration Management Database (CMDB). This CI type is a subclass of Device.

Configuration Item Type Definition


Name	IP Phone
Developer Name	`SD_IpPh`
Component	No
End User Compute/Unmetered	No
Parent	Device
Rule Name	Default rule for all AWS DocumentDB
Identifier(s)	Asset Name

Attributes

Call Server

Type: text
Developer Name: SD_CaSe
Attribute Set: Device Details
Description: The call server of the IP Phone.
Required: Optional

Configuration Server

Type: text
Developer Name: SD_CoSe
Attribute Set: Device Details
Description: The configuration server of the IP Phone.
Required: Optional

DNS Domain

Type: text
Developer Name: SD_DnDo
Attribute Set: Hardware and Network
Description: The dns domain of the IP Phone.
Required: Optional

Hardware Version

Type: text
Developer Name: SD_HaVe1
Attribute Set: Hardware and Network
Description: The hardware version of the IP Phone.
Required: Optional

IPv4 Netmask

Type: text
Developer Name: SD_IpNe
Attribute Set: IPv4 Address Details
Description: The ipv4 netmask of the IP Phone.
Required: Optional

Network Interface Name

Type: text
Developer Name: SD_NeInNa
Attribute Set: Network Interface Details
Description: The network interface name of the IP Phone.
Required: Required

OS Local Date Time

Type: text
Developer Name: SD_OsLoDaT
Attribute Set: Operating System Details
Description: The os local date time of the IP Phone.
Required: Optional

Public DNS Name

Type: text
Developer Name: SD_PuDnNa
Attribute Set: Instance Details
Description: The public dns name of the IP Phone.
Required: Optional

Software Version

Type: text
Developer Name: SD_SoVe
Attribute Set: Installed Software Details
Description: The software version of the IP Phone.
Required: Required