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Agentforce IT Service Developer Guide

Software

Represents a Software configuration item in the Configuration Management Database (CMDB).

Configuration Item Type Definition


Name	Software
Developer Name	`SD_Sofxx`
Component	No
End User Compute/Unmetered	No
Parent	Base
Rule Name	Default rule for all Network Load Balancers
Identifier(s)	MAC address

Attributes

Acquisition Method

Type: text
Developer Name: SD_AcMe
Attribute Set: Software Details
Description: The acquisition method of the Software.
Required: Optional

Activation Status

Type: text
Developer Name: SD_AcSt
Attribute Set: License Details
Description: The activation status of the Software.
Required: Optional

Barcode

Type: text
Developer Name: SD_Ba
Attribute Set: Software Details
Description: The barcode of the Software.
Required: Optional

Build Number

Type: text
Developer Name: SD_BuNu
Attribute Set: License Details
Description: The build number of the Software.
Required: Optional

Certified

Type: boolean
Developer Name: SD_Ce1
Attribute Set: Software Details
Description: Indicates whether the configuration item is certified (true) or not (false).
Required: Optional

Cost($)

Type: text
Developer Name: SD_Co3
Attribute Set: Software Details
Description: The cost($) of the Software.
Required: Optional

Depreciation

Type: text
Developer Name: SD_De3
Attribute Set: Software Details
Description: The depreciation of the Software.
Required: Optional

ISO ID

Type: text
Developer Name: SD_IsId
Attribute Set: License Details
Description: The iso id of the Software.
Required: Optional

ISO Serial Number

Type: text
Developer Name: SD_IsSeNu
Attribute Set: License Details
Description: The iso serial number of the Software.
Required: Optional

License Type

Type: text
Developer Name: SD_LiTy
Attribute Set: License Details
Description: The license type of the Software.
Required: Optional

Major

Type: text
Developer Name: SD_Ma1
Attribute Set: License Details
Description: The major of the Software.
Required: Optional

Minor

Type: text
Developer Name: SD_Mi
Attribute Set: License Details
Description: The minor of the Software.
Required: Optional

Open source

Type: boolean
Developer Name: SD_OpSo
Attribute Set: Software Details
Description: Indicates whether the configuration item is open source (true) or not (false).
Required: Optional

Rights

Type: text
Developer Name: SD_Ri
Attribute Set: License Details
Description: The rights of the Software.
Required: Optional

Single or Multi license

Type: text
Developer Name: SD_SiOrMuL
Attribute Set: License Details
Description: The single or multi license of the Software.
Required: Optional

Software Name

Type: text
Developer Name: SD_SoNa
Attribute Set: Installed Software Details
Description: The software name of the Software.
Required: Required

Software Status

Type: text
Developer Name: SD_SoSt
Attribute Set: Software Details
Description: The software status of the Software.
Required: Optional

Version

Type: text
Developer Name: SD_Ve
Attribute Set: License Details
Description: The version of the Software.
Required: Optional