superviseCall

Supervise a call. The supervised call is connected and muted. No other call controls exist other than “Leave Call”.

Signature 

The vendor call ID is part of the SuperviseCallResult.

This method can only be invoked if the agent has the capability hasSupervisorListenIn.

Note

superviseCall(supervisedCallInfo) → Promise.<SuperviseCallResult>

Returns: SuperviseCallResult — Represents the result when supervising a call.

Parameters 

Field	Type	Description
supervisedCallInfo	SupervisedCallInfo	Info about the call to be supervised.