Service Cloud Supervisor API

This section describes the Supervisor API, which is a part of the Connector API that is intended for supervisor functionality. Use this API for Service Cloud Voice for Partner Telephony and Bring Your Own Channel for CCaaS.

• superviseCall
• supervisorBargeIn
• supervisorDisconnect
• SuperviseCallResult
• SupervisedCallInfo
• SupervisorHangupResult
• Supervisor Events

See Also

• Service Cloud Voice for Partner Telephony Developer Guide: Supervisor Listen In or Barge In with Service Cloud Voice for Partner Telephony
• publishEvent