onAgentWork
Send non-Voice related AgentWork events to the partner contact center.
onAgentWorkEvent(agentWork) → void
| Field | Type | Description |
|---|---|---|
| agentWork | AgentWork | Information about the AgentWork record, including the work event type and work item ID |
Send non-Voice related AgentWork events to the partner contact center.
onAgentWorkEvent(agentWork) → void
| Field | Type | Description |
|---|---|---|
| agentWork | AgentWork | Information about the AgentWork record, including the work event type and work item ID |