ServiceResource

Represents a user who can accept shifts. Data is imported from employee records to create User and Service Resource records. Service Resources are linked to Service Territories through their Service Territory Membership. This object is available in API version 38.0 and later.

For standard fields on the ServiceResource object, see Object Reference - ServiceResource.

create(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update(), upsert()

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Extend Work.com with Custom Solutions

Set Up Your Work.com Development Org

Develop a Workplace Command Center Solution

Package and License a Workplace Command Center Component

Understand the Work.com Data Model

Model Workplace Reopening with Shift Management

Shift Management Data Triggers

Shift Records Sharing Flow

Shift Management Object Reference

ServiceAppointment

ServiceResource

ServiceTerritory

Shift

WorkOrder

wkfsl__Facility_Plan__c

wkfsl__PlanningPeriod__c

wkfsl__Shift_Management_Metric__c

wkfsl__ShiftAcceptNotification__c

wkfsl__Territory_Parent_Update_Evt__e

Evaluate When to Open or Close Locations with Workplace Strategy Planner

Add a Support App to Employee Workspace with Employee Concierge

Implement a Queue Management Visitor Experience

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