CallCtrAgentFavTrfrDest

Represents a transfer destination that has been marked (starred) as a favorite in the Omni-Channel softphone by a contact center agent for voice call transfers. This object is available in API version 55.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see CallCtrAgentFavTrfrDest in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Length
`AgentId`	User ID	reference	18
`CallCenterId`	Call Center ID	reference	18
`CreatedById`	Created By ID	reference	18
`CreatedDate`	Created Date	datetime
`Id`	Call Center Agent Favorite Transfer Destination ID	id	18
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference	18
`LastModifiedDate`	Last Modified Date	datetime
`Name`	Name	string	255
`OwnerId`	Owner ID	reference	18
`SystemModstamp`	System Modstamp	datetime
`TransferDestination`	Transfer Destination	string	255

Salesforce Field Reference Guide

CallCtrAgentFavTrfrDest

Fields