ConversationChannelDefinition

Represents a configurable definition of a conversation channel that’s implemented for Interaction Service for Bring Your Own Channel for Messaging and Bring Your Own Channel for CCaaS messaging channels. This object is available in API version 60.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ConversationChannelDefinition in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`CapabilitiesSupportsCustomChannelParameters`	Supports Custom Channel Parameters	boolean
`CapabilitiesSupportsDoubleOptInConsent`	Supports Double Opt-In Consent	boolean
`CapabilitiesSupportsExplicitConsent`	Supports Explicit Consent	boolean
`CapabilitiesSupportsImplicitConsent`	Supports Implicit Consent	boolean
`CapabilitiesSupportsIsoCountryCode`	Supports Iso Country Code	boolean
`CapabilitiesSupportsKeywords`	Supports Keywords	boolean
`ConnectedAppOauthLink`	Connected App Oauth Link	string		255
`ConnectedAppType`	Connected App Type	picklist		255
`ConsentOwner`	Consent Owner	picklist		255
`ConversationVendorInfoId`	Conversation Vendor Information ID	reference		18
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CustomEventPayloadField`	Custom Field Definition ID	picklist		255
`CustomEventTypeField`	Custom Field Definition ID	picklist		255
`CustomIconId`	Static Resource ID	reference		18
`CustomPlatformEvent`	Custom Object Definition ID	picklist		255
`CustomerConnectedAppOauthLink`	Customer Connected App Oauth Link	string		255
`DeveloperName`	Developer Name	string		80
`EventCapabilitiesIsInboundAcknwOptionExposed`	Partner enabled BYO Inbound Acknowledgements	boolean
`EventCapabilitiesIsProgressIndicatorOptExposed`	Partner enabled Bot Progress Indicator	boolean
`EventCapabilitiesIsRoutingWorkResultSupported`	Partner enabled Routing work result events	boolean
`EventCapabilitiesIsTypingIndicatorOptionHidden`	Partner disabled BYO Typing Indicators	boolean
`Id`	Conversation Channel Definition ID	id		18
`IsConferenceSupported`	Is Conference Supported	boolean
`IsDeleted`	Deleted	boolean
`Language`	Master Language	picklist		40
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`MasterLabel`	Label	string		80
`MaxParticipantsForCnfrOverride`	Maximum Allowed Participants For Conference Override	int	9
`NamespacePrefix`	Namespace Prefix	string		15
`RoutingOwner`	Routing Owner	picklist		255
`SystemModstamp`	System Modstamp	datetime

Salesforce Field Reference Guide

ConversationChannelDefinition

Fields