WorkOrder

Represents field service work to be performed for a customer. This object is available in API version 36.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see WorkOrder in the Energy and Utilities Cloud Developer Guide, Field Service Developer Guide, Object Reference for the Salesforce Platform, and Work.com Developer Guide.

Fields

Field Name	Field Label	Type	Digits	Length	Precision	Scale
`AccountId`	Account ID	reference		18
`Address`	Address	address
`AssetId`	Asset ID	reference		18
`AssetWarrantyId`	Asset Warranty ID	reference		18
`BusinessHoursId`	Business Hours ID	reference		18
`CaseId`	Case ID	reference		18
`City`	City	string		40
`ContactId`	Contact ID	reference		18
`Country`	Country	string		80
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CurrencyIsoCode`	Currency ISO Code	picklist		3
`Description`	Description	textarea		32000
`Discount`	Discount	percent			5	2
`Duration`	Duration	double			18	2
`DurationInMinutes`	Duration in Minutes	double			18	2
`DurationType`	Duration Type	picklist		255
`EndDate`	End Date	datetime
`EntitlementId`	Entitlement ID	reference		18
`GeocodeAccuracy`	Geocode Accuracy	picklist		40
`GrandTotal`	Grand Total	currency			18	2
`Id`	Work Order ID	id		18
`IsClosed`	Is Closed	boolean
`IsDeleted`	Deleted	boolean
`IsGeneratedFromMaintenancePlan`	Generated from maintenance plan	boolean
`IsStopped`	Stopped	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`LastReferencedDate`	Last Referenced Date	datetime
`LastViewedDate`	Last Viewed Date	datetime
`Latitude`	Latitude	double			18	15
`LineItemCount`	Line Items	int	9
`LocationId`	Location ID	reference		18
`Longitude`	Longitude	double			18	15
`MaintenancePlanId`	Maintenance Plan ID	reference		18
`MaintenanceWorkRuleId`	Maintenance Work Rule ID	reference		18
`MilestoneStatus`	Milestone Status	string		30
`MinimumCrewSize`	Minimum Crew Size	int	9
`OwnerId`	Owner ID	reference		18
`ParentWorkOrderId`	Parent Work Order ID	reference		18
`PostWorkSummary`	Post-Work Summary	textarea		131072
`PostalCode`	Zip/Postal Code	string		20
`PreWorkBriefPromptTemplate`	Pre-Work Brief Prompt Template ID	string		255
`Pricebook2Id`	Price Book ID	reference		18
`Priority`	Priority	picklist		40
`ProductServiceCampaignId`	Product Service Campaign ID	reference		18
`ProductServiceCampaignItemId`	Product Service Campaign Item ID	reference		18
`RecommendedCrewSize`	Recommended Crew Size	int	9
`ReturnOrderId`	Return Order ID	reference		18
`ReturnOrderLineItemId`	Return Order Line Item ID	reference		18
`RootWorkOrderId`	Root Work Order ID	reference		18
`ServiceAppointmentCount`	Service Appointment Count	int	9
`ServiceContractId`	Service Contract ID	reference		18
`ServiceReportLanguage`	Service Report Language	picklist		255
`ServiceReportTemplateId`	Service Report Layout ID	reference		18
`ServiceTerritoryId`	Territory ID	reference		18
`SlaExitDate`	Sla Policy End Time	datetime
`SlaStartDate`	Sla Policy Start Time	datetime
`StartDate`	Start Date	datetime
`State`	State/Province	string		80
`Status`	Status	picklist		255
`StatusCategory`	Status Category	picklist		255
`StopStartDate`	Stopped Since	datetime
`Street`	Street	textarea		255
`Subject`	Subject	string		255
`Subtotal`	Subtotal	currency			18	2
`SuggestedMaintenanceDate`	Suggested Maintenance Date	date
`SystemModstamp`	System Modstamp	datetime
`Tax`	Tax	currency			18	2
`TotalPrice`	Total Price	currency			18	2
`WorkOrderNumber`	Work Order Number	string		255
`WorkTypeId`	Work Type ID	reference		18

Salesforce Field Reference Guide

WorkOrder

Fields