Conversation

Represents a conversation between an end user and an agent. Available in API version 49.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see Conversation in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
ConversationChannelId Conversation Channel ID reference 18
ConversationIdentifier Conversation Identifier string 255
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
EndTime Conversation End time datetime
EndTimeMilliSecs Milliseconds portion of Conversation End time int 9
Id Conversation ID id 18
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
Name Conversation Name string 30
StartTime Conversation Start time datetime
StartTimeMilliSecs Milliseconds portion of Conversation Start time int 9