No Results

Search Tips:

Please consider misspellings
Try different search keywords

UnifiedVoiceCall

Represents a voice call that is captured or synced from a VoiceCall or Task record. This object is available for reports and dashboards in the Winter ’24 release and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see UnifiedVoiceCall in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`ActivityDateTime`	Activity Date and Time	datetime
`ActivitySubType`	Activity Subtype	picklist		255
`ActivityType`	Activity Type	picklist		255
`CallDurationInSeconds`	Call Duration	int	8
`DetailId`	Voice Call ID	reference		18
`Id`	Unified Voice Call ID	id		18
`InternalEventKey`	Internal Event Key	string		255
`IsInsightAvailable`	Insight Available	boolean
`Snippet`	Snippet	string		255
`Subject`	Subject	string		255

Login

Products

Experiences

Agentforce

CRM Products

Industries

Small Business

Data

Salesforce Platform

Customer Success

Partner Apps & Experts

Discover the #1 AI CRM

Discover the #1 AI CRM

Automotive

Communications

Engineering, Construction & Real Estate

Consumer Goods

Education

Energy & Utilities

Financial Services

Healthcare & Life Sciences

Manufacturing

Media

Nonprofit

Professional Services

Public Sector

Retail

Technology

Travel, Transportation & Hospitality

Explore Salesforce for industries.

Explore Salesforce for industries.

Customer Stories

Salesforce on Salesforce Stories

Trailblazer Stories

Explore success stories.

Explore success stories.

Learning on Trailhead

Events

Resources

Blogs

Become a Trailblazer.

Become a Trailblazer.

Help & Documentation

Communities

Services & Plans

Account Management

Questions? We can help.

Questions? We can help.

About Salesforce

Our Values

Our Impact

Careers

Newsroom

Legal

More Salesforce Brands

Hear our story.

Hear our story.

Events

Trending

Industries

My List

Explore Salesforce+.

Explore Salesforce+.

Login

Products

Experiences

Contact Us

By phone

Online

Products

Experiences

Developer Centers

Salesforce Platform

Industries

Resources

Developer Tools

Build Skills

Extend Salesforce

Stay Up To Date

Community