WorkloadUnit

Represents the number of work items and average handle time in a specific time interval. This object is available in API version 49.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see WorkloadUnit in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length	Precision	Scale
`AverageHandleTime`	Average Handle Time	double			9	1
`Channel`	Channel	string		200
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CustomWorkType`	Custom Work Type	string		200
`DateTime`	Date Time	datetime
`FeatureType`	Feature Type	picklist		255
`Id`	Workload Unit ID	id		18
`IsDeleted`	Deleted	boolean
`IsOmni`	Is Omni	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`MeasureUnit`	Time Interval	picklist		255
`Region`	Region	string		200
`SkillSet`	Skill Set	string		200
`SystemModstamp`	System Modstamp	datetime
`TotalCount`	Total Count	int	9
`WorkDemographicId`	Work Demographic ID	reference		18
`WorkloadId`	Workload ID	reference		18
`WorkloadType`	Workload Type	picklist		255

Salesforce Field Reference Guide

WorkloadUnit

Fields