Common Zendesk Connector Errors and Solutions

Tips for troubleshooting issues that may occur when you ingest a Zendesk data using the Zendesk connector.

When you create a new Zendesk connector, you can enable search indexing.

Search Index or chunks weren't created.

1. From App Launcher, select Data Cloud.
2. Open the Search Index tab, select the Search Index you created, and click Rebuild from the dropdown menu on the right.
3. Manually create a new Search Index from the Search Index tab: Click New -> Easy Setup, and select the corresponding Data Model Object.