Common Zendesk Connector Errors and Solutions
Tips for troubleshooting issues that may occur when you ingest a Zendesk data using the Zendesk connector.
A Data Lake Object and a Data Model Object Were Created, But the Search Index and Chunking Failed
When you create a new Zendesk connector, you can enable search indexing.
Issue
Search Index or chunks weren’t created.
Solution
- From App Launcher, select Data Cloud.
- Open the Search Index tab, select the Search Index you created, and click Rebuild from the dropdown menu on the right.
- Manually create a new Search Index from the Search Index tab: Click New -> Easy Setup, and select the corresponding Data Model Object.
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