Core Data Model
Core entities and relationships for Field Service and Operations including work orders, service appointments, resources, territories, and scheduling.
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Customizable Lucidchart Template
Account, Assigned Resource, Asset, Case, Contact, Entitlement, Operating Hours, Parent Record, Resource Absence, Resource Preference, Service Appointment, Service Contract, Service Crew, Service Crew Member, Service Resource, Service Resource Capacity, Service Resource Preference, Service Resource Skill, Service Territory, Service Territory Location, Service Territory Member, Shift, Skill, Skill Requirement, Skill Type, Time Slot, User, Work Order, Work Order Line Item, Work Type