Entities and relationships for managing shifts of service resources.
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Customizable Lucidchart Template
Engagement Channel Type, Recordset Filter Criteria, Service Appointment, Service Appointment Shift, Service Presence Status, Service Resource, Service Resource Preference, Service Territory, Service Territory Member, Shift, Shift Engagement Channel, Shift Pattern, Shift Pattern Entry, Shift Segment, Shift Segment Type, Shift Template, Shift Work Topic, Work Type, Work Type Group, Work Type Group Member
See Salesforce Data Model Notation.
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