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BroadcastCommAudience

Represents the audience that the broadcast communication is sent to. This object is available in API version 56.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

To access this object with Service Cloud, enable Incident Management in Setup and set up Broadcast Communications.

Fields

Field Details
AudienceId
Type
reference
Properties
Create, Filter, Group, Sort
Description
ID of the broadcast communication audience.
  • If BroadcastType is Alert, this value is the ID of the Group record where the message is sent to.
  • If BroadcastType is Email, this value is the ID of the ListEmail record where the email is sent to.
  • If BroadcastType is ExperienceSiteBanner, this value is the ID of the Network record where the banner is displayed at.
  • If BroadcastType is Slack, this value is the ID of the CollaborationRoom record where the message is sent to.
This field is a polymorphic relationship field.
Relationship Name
Audience
Relationship Type
Lookup
Refers To
CollaborationRoom, Group, ListEmail, Network
BroadcastCommAudienceNumber
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
Auto-generated number for the BroadcastCommAudience record.
BroadcastCommunicationId
Type
reference
Properties
Create, Filter, Group, Sort
Description
ID of the broadcast communication record.
This field is a relationship field.
Relationship Name
BroadcastCommunication
Relationship Type
Lookup
Refers To
BroadcastCommunication
BroadcastFailureReason
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The reason the broadcast communication failed to send.
BroadcastType
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort
Description
Medium used to distribute the message.
Possible values are:
  • Alert
  • Email
  • ExperienceSiteBanner
  • Slack
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp when the current user last accessed this record indirectly, for example, through a list view or related record.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp when the current user last viewed this record or list view. If this value is null, and LastReferenceDate is not null, the user accessed this record or list view indirectly.
MessageTimeStamp
Type
string
Properties
Create, Filter, Group, Nillable, Sort
Description
If BroacastType is Slack, this value is the timestamp when the broadcast Slack message was sent.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
ID of the owner of this object.
This field is a polymorphic relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User
SiteBannerText
Type
textarea
Properties
Create, Nillable
Description
If BroadcastType is ExperienceSiteBanner, this field contains the banner text displayed on the associated site.
SiteBannerVisibility
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort
Description
If BroadcastType is ExperienceSiteBanner, this field contains information about who can view the banner.
Possible values are:
  • AuthenticatedUsers
  • GuestUsers
Status
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
The status of the broadcast communication.
Possible values are:
  • Active—The site banner is visible on the site. Only applies if BroadcastType is ExperienceSiteBanner.
  • Deleted—The message is successfully deleted and isn’t visible anymore. Only applies if BroadcastType is Slack.
  • DeleteFailed—The message failed to delete but is still visible. Only applies if BroadcastType is Slack.
  • Failed—The message failed to send. Applies to any BroadcastType.
  • Inactive—The site banner isn’t visible on the site. Only applies if BroadcastType is ExperienceSiteBanner.
  • Sent—The message is sent successfully. Only applies if the BroadcastType is Email or Slack.
  • Updated—The message is successfully edited. Only applies if the BroadcastType is Slack.
  • UpdateFailed—The message failed to edit and the update isn’t visible. Only applies if the BroadcastType is Slack.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

BroadcastCommAudienceChangeEvent
Change events are available for the object.
BroadcastCommAudienceFeed
Feed tracking is available for the object.
BroadcastCommAudienceHistory
History is available for tracked fields of the object.
BroadcastCommAudienceOwnerSharingRule
Sharing rules are available for the object.
BroadcastCommAudienceShare
Sharing is available for the object.