ReplyEmailSettings

Represents a reply mail management configuration, which is used to configure emails that are received by an email sending domain. This object is available in API version 62.0 and later.

When you send an email campaign in Marketing Cloud, you often receive several replies to your messages, including unsubscribe requests and automatic out-of-office replies. Reply mail management (RMM) reduces the time and effort required to review these messages, and provide a better experience by automatically handling opt-outs and forwarding messages to the appropriate teams.

Supported Calls

create(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field	Details
AutoReplyMessage	Type textarea Properties Create, Nillable, Update Description The content of the reply message. This reply is sent when a message is received at the sending address.
DeveloperName	Type string Properties Create, Filter, Group, Sort, Update Description The unique name of the object in the API. The name: must be 40 characters or fewer must begin with a letter can contain only underscores and alphanumeric characters can’t include spaces can’t end with an underscore can’t contain 2 consecutive underscores In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization.
DomainName	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description The domain that the reply mail management settings apply to. This field is unique within your organization.
FwdEmailAddress	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The email address to forward a copy of each incoming message to. This value is honored only if the value of `IsEmailForwardingEnabled` is `true`.
IsAutoReplyEnabled	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether to forward automatic replies, such as out-of-office messages, to the address specified in the `FwdEmailAddress` field. This value is honored only if the value of `IsEmailForwardingEnabled` is `true`. The default value is `false`.
IsDeleteAutoRepliesEnabled	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether to delete automatic replies, such as out-of-office messages. This value is honored only if the value of `IsEmailForwardingEnabled` is `true`. The default value is `false`.
IsEmailForwardingEnabled	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether to forward email replies to the address specified in the `FwdEmailAddress` field. The default value is `false`.
IsUnsubscribeManualRequestsEnabled	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether subscribers can opt out of your campaigns by replying to your email with a keyword such as `unsubscribe`. The default value is `false`.
Language	Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The combined language and locale ISO code, which controls the language of the ReplyEmailSettings object.
MasterLabel	Type string Properties Create, Filter, Group, Sort, Update Description The label for this ReplyEmailSettings value. This value is the internal label that doesn’t get translated.

Object Reference for the Salesforce Platform

ReplyEmailSettings

Supported Calls

Fields