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OrderChgReasonCategMap

The mapping between an order change reason and a service flow category. This object is available in API version 65.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Details
Category
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
The service flow that reasons are being categorized by.
Possible values are:
  • Cancel
  • CancelAll
  • CancelFee
  • Discount
  • Exchange
  • RMA
  • Return
  • ReturnFee
CurrencyIsoCode
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The currency code of the order.
Possible values are:
  • EUR—Euro
  • GBP—British Pound
  • USD—U.S. Dollar
The default value is USD.
Description
Type
textarea
Properties
Create, Nillable, Update
Description
The description of the mapping.
IsActive
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Whether the category mapping is active.
The default value is false.
IsAvailableForExternalUser
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Whether the mapping can be accessed and used by external users.
The default value is false.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The name of the mapping.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The owner of the mapping.
This field is a polymorphic relationship field.
Relationship Name
Owner
Refers To
Group, User
Reason
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The order change reason that’s being categorized.
Possible values are:
  • Damaged
  • DoorLocked
  • IncorrectPrice
  • Rejected
  • WrongItem
The default value is Damaged.