Skip Navigation

Newer Version Available

This content describes an older version of this product. View Latest

FldSvcObjChg

Represents a change made to one of a service appointment’s tracked fields. This object is available in API version 63.0 and later.

Supported Calls

describeLayout(), describeSObjects(), query(), retrieve()

Special Access Rules

Field Service must be enabled.
The Field Service managed package must be installed.
The Track the lifecycle of service appointments setting in Setup | Field Service Settings must be enabled.
The Platform Integration User must have the Manage Service Appointment Lifecycle and the View Service Appointment Lifecycle permissions.
To view this object, users must have the View Service Appointment Lifecycle user permission.

Fields

Field	Details
Activity	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The available scheduling activities for the service appointment. Possible values are: `AddedToBundle`—Currently not supported `BundleMemberAdded`—Currently not supported `BundleMemberRemoved`—Currently not supported `Created` `Deleted` `RemovedFromBundle`—Currently not supported `Rescheduled`—An appointment is considered ‌rescheduled if a change is made to its assigned service resource or to its scheduled start time. `Scheduled` `ServiceResourceAssigned` `StatusChanged`—The service appointment status was changed. The manual activities of scheduling, rescheduling, and unscheduling are also reported as status changes because they change the status of an appointment. `Unscheduled` `Updated`—Captures changes made to one or more of the tracked scheduling fields that aren’t associated with another activity.
ActivityDetails	Type string Properties Filter, Nillable, Sort Description Details about the scheduling activity such as the scheduling policy that was used and the unscheduling reason (when applicable).
ActivityTimeStamp	Type dateTime Properties Filter, Nillable, Sort Description Date and time of when the change to the service appointment was made.
IsPrimary	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the change was made directly to the service appointment or indirectly. If the change was made directly to the appointment, it’s flagged as Primary. If it was made to another appointment and affected this one, it’s flagged as Secondary.
OriginalSvcAppointment	Type string Properties Filter, Group, Nillable, Sort Description The ID of the service appointment that was changed. The field value isn’t deleted when the Service Appointment object is deleted.
ServiceAppointmentId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the service appointment that was changed. Because this is a relationship field, the field value is deleted when the Service Appointment object is deleted. This field is a relationship field. Relationship Name ServiceAppointment Relationship Type Lookup Refers To ServiceAppointment
TimeZone	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The time zone of the service appointment or the assigned resource.
Transaction	Type string Properties Filter, Nillable, Sort Description The last transaction ID of the scheduling and optimization request that updated this object. The transaction ID is automatically generated and populated by the Enhanced Scheduling and Optimization engine.
UserId	Type reference Properties Filter, Group, Nillable, Sort Description The user who made the change to the service appointment. If an activity is a scheduled job, it’s registered with the System Administrator user who configured it. This field is a relationship field. Relationship Name User Relationship Type Lookup Refers To User