| Description |
- Type
- textarea
- Properties
- Create, Nillable, Update
- Description
- The definition of the catalog item. This field is visible on the
Service Catalog page.
|
| DeveloperName |
- Type
- string
- Properties
- Create, Filter, Group, Sort, Update
- Description
- The unique developer name for the catalog item.
|
| FlowName |
- Type
- string
- Properties
- Filter, Group, Nillable, Sort
- Description
- The flow called when the user navigates to the request page for
the catalog item. Available in API version 55.0 and later.
|
| FulfillmentFlowId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The ID of the fulfillment flow. Available in API version 56.0 and
later.
- This field is a relationship field.
- Relationship Name
- FulfillmentFlow
- Relationship Type
- Lookup
- Refers To
- SvcCatalogFulfillmentFlow
|
| ImageId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The image ID used for the catalog item.
- This field is a relationship field.
- Relationship Name
- Image
- Relationship Type
- Lookup
- Refers To
- ContentAsset
|
| ImageReference |
- Type
- string
- Properties
- Filter, Group, Nillable, Sort
- Description
- Derived field from ImageId to expose ContentAssetId on item definitions.
Available in API version 61.0 and later.
|
| InternalNotes |
- Type
- textarea
- Properties
- Create, Nillable, Update
- Description
- A place for the Service Catalog Builder to leave internal notes
about the catalog item.
|
| IsActive |
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
- Derived field from Status to indicate whether
the service catalog item is active.
- The default value is false.
- Available in API version 59.0 and later.
|
| IsAvailableToAllCustomers |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Udpate
- Description
- Indicates whether the Service Catalog item is available to all
customers. The default value is false.
- Available in API version 61.0 and later.
|
| IsFeatured |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Specifies whether a catalog item is marked as a favorite for the
org. Favorites display as a featured item on the Service Catalog
home page.
- The default value is false.
|
| IsGuestAccessible |
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Indicates whether the Service Catalog item can be accessed by
guest users. The default value is false.
- Available in API version 61.0 and later.
|
| IsOutOfSync |
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
- Indicates whether the fulfillment flow that the Service Catalog
item is based on has been updated. Available in API version 58.0
and later.
- The default value is false.
If value is true, try updating
and saving the service catalog item again.
|
| Language |
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Nillable, Restricted
picklist, Sort, Update
- Description
- Supported languages for catalog items.
|
| Product |
- Type
- picklist
- Properties
- Defaulted on create, Filter, Group, Restricted picklist, Sort
- Description
- The product associated with the Service Catalog item. The value is
derived from UsageType. Available in API
version 59.0 and later.
- Possible values are:
- FinancialServices
-
ServiceCatalog—Default
|
| ShortDescription |
- Type
- string
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- The short description of the catalog item.
|
| Status |
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Restricted picklist,
Sort, Update
- Description
- Allows the Service Catalog Builder to control whether the flow is
displayed to users within the Service Catalog.
- Possible values are:
- Deprecated
-
Draft—Default
- PendingChanges
- Published
|
| UsageType |
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Nillable, Restricted
picklist, Sort, Update
- Description
- The business type for which the Service Catalog is used. Available
in API version 57.0 and later.
- Possible values are:
- CustomerService
-
Employee—Default
- FinancialServices
- Industry
|
j