|
IsDeleted
|
- Type
- boolean
- Properties
- Defaulted on create, Filter
- Description
- Indicates whether the object has been moved to the Recycle Bin (true) or not (false). Label is Deleted.
|
| IsHtml |
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
- Indicates whether the Solution is an HTML solution (true) or not (false).
|
|
IsOutOfDate
|
- Type
- boolean
- Properties
- Defaulted on create, Filter
- Description
- Read-only field that indicates whether a solution master has been updated since the translated version was created (true) or not (false). Note that this field does not appear in the page layout of master solutions.
|
|
IsPublished
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Indicates whether the Solution has been published (true) or not (false). A solution’s published state does
not affect how it can be used, or whether you can query,
update, or delete it. Label is
Public. Prior to Spring ‘14,
the label was Visible in Self-Service
Portal
|
|
IsPublishedInPublicKb
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Indicates whether the Solution has been published as a Public
Solution (true) or not (false). Label is Visible in Public Knowledge
Base.
This field only applies to solutions, not articles in the public knowledge base.
|
|
IsReviewed
|
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
- Indicates whether the Solution has been reviewed (true) or not (false). This flag can only be set
indirectly via the Status picklist.
Each predefined Status value
implies an IsReviewed value. Label
is Reviewed.
|
| LastReferencedDate |
- Type
- datetime
- Properties
- Filter, Nillable, Sort
- Description
- The timestamp when the current user last interacted with this record, directly or
indirectly.
|
| LastViewedDate |
- Type
- datetime
- Properties
- Filter, Nillable, Sort
- Description
- The timestamp when the current user last viewed this record or list view. If this
value is null, it’s possible that the user only accessed
this record or list view
(LastReferencedDate), but not
viewed it.
|
|
OwnerId
|
- Type
- reference
- Properties
- Create, Defaulted on create, Filter, Group, Sort,
Update
- Description
- ID of the User who owns the Solution.
- This is a relationship field.
- Relationship Name
- Owner
- Relationship Type
- Lookup
- Refers To
- User
|
|
ParentId
|
- Type
- reference
- Properties
- Create, Defaulted on create, Filter, Update
- Description
- ID of the master solution, if this is the translation of a master solution.
|
|
RecordTypeId
|
- Type
- reference
- Properties
- Create, Filter, Nillable, Update
- Description
- ID of the RecordType to which the Solution is associated.
|
|
SolutionLanguage
|
- Type
- picklist
- Properties
- Create, Filter, Restricted picklist, Update
- Description
- The language that the solution is written in, such as French or Chinese
(Traditional).
|
|
SolutionName
|
- Type
- string
- Properties
- Create, Filter, Group, idLookup, Sort, Update
- Description
- Required. If a client application creates a new Solution and a
value for this field is unspecified, a hyphen (-), the default value for this field, is used. Limit: 255 characters. Label is
Title.
|
|
SolutionNote
|
- Type
- textarea
- Properties
- Create, Nillable, Update
- Description
- The details of the Solution record. Limit: 32,000 characters. Label is
Solution Details. If you have
HTML Solutions enabled, any HTML tags used in this field
are verified before the object is created or updated. If
invalid HTML is entered, an error is thrown. Any
JavaScript used in this field is removed before the
object is created or updated.
|
|
SolutionNumber
|
- Type
- string
- Properties
- Autonumber, Defaulted on create, Filter, Sort
- Description
- An identifying number that is assigned automatically when a solution is created. It can’t be set directly, and it can’t be modified.
|
|
Status
|
- Type
- picklist
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Required. The status of the solution. Directly controls the
IsReviewed value. To obtain the
status values in the picklist, a client application can
query the SolutionStatus.
|
|
TimesUsed
|
- Type
- int
- Properties
- Filter, Group, Sort
- Description
- Number of times this solution has been used. Label is Num Related Case.
|
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