ServiceAppointment

Represents an appointment to complete work for a customer in Field Service, Lightning Scheduler,Intelligent Appointment Management, and Virtual Care.This object is available in API version 38.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ServiceAppointment in the Automotive Cloud Developer Guide, Field Service Developer Guide, Object Reference for the Salesforce Platform, Salesforce Scheduler Developer Guide, and Work.com Developer Guide.

Fields

Field Name Field Label Type Digits Length Precision Scale
AccountId Account ID reference 18
ActualDuration Actual Duration (Minutes) double 18 2
ActualEndTime Actual End datetime
ActualStartTime Actual Start datetime
AdditionalInformation Additional Information string 255
Address Address address
AppointmentCategoryId Appointment Category ID reference 18
AppointmentInvitationId Appointment Invitation ID reference 18
AppointmentMode Appointment Mode picklist 255
AppointmentNumber Appointment Number string 255
AppointmentType Appointment Type picklist 40
ApptBookingInfoUrl Appointment Booking URL textarea 4000
ArrivalWindowEndTime Arrival Window End datetime
ArrivalWindowStartTime Arrival Window Start datetime
AttendeeCount Attendee Count int 9
AttendeeLimit Attendee Limit int 9
BundlePolicyId Appointment Bundle Policy ID reference 18
CancellationReason Cancellation Reason string 255
CheckedInTime Checked In Time datetime
City City string 40
Comments Comment string 255
ContactId Contact ID reference 18
Country Country string 80
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CurrencyIsoCode Currency ISO Code picklist 3
Description Description textarea 32000
DueDate Due Date datetime
Duration Duration double 18 2
DurationInMinutes Duration in Minutes double 18 2
DurationType Duration Type picklist 255
EarliestStartTime Earliest Start Permitted datetime
Email Email email 80
EngagementChannelTypeId Engagement Channel Type ID reference 18
GeocodeAccuracy Geocode Accuracy picklist 40
GroupAppointmentAccessType Group Appointment Access Type picklist 255
Id Service Appointment ID id 18
IsAnonymousBooking Anonymous Booking boolean
IsBundle Bundle boolean
IsBundleMember Bundle Member boolean
IsDeleted Deleted boolean
IsManuallyBundled Manually Bundled boolean
IsOffsiteAppointment Offsite Appointment boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
LastReferencedDate Last Referenced Date datetime
LastViewedDate Last Viewed Date datetime
Latitude Latitude double 18 15
Longitude Longitude double 18 15
OwnerId Owner ID reference 18
ParentRecordId Parent Record ID reference 18
ParentRecordStatusCategory Parent Record Status Category picklist 255
ParentRecordType Parent Record Type string 50
Phone Phone phone 40
PostalCode Zip/Postal Code string 20
ReceiptOrderId Order ID reference 18
RelatedBundleId Related Bundle ID reference 18
SchedEndTime Scheduled End datetime
SchedStartTime Scheduled Start datetime
ServiceNote Service Note textarea 32000
ServiceTerritoryId Territory ID reference 18
State State/Province string 80
Status Status picklist 40
StatusCategory Status Category picklist 255
Street Street textarea 255
Subject Subject string 255
SystemModstamp System Modstamp datetime
TimeZone Time Zone picklist 255
Transaction Transaction string 255
WorkTypeId Work Type ID reference 18