Guru Limitations

Learn about the functional limitations of the connector designed for Guru that affect certain behaviors and outcomes. The solutions listed below are unique to the Guru connector. If your issue applies to other connectors, check this guide for instructions.

The following are limitations or troubleshooting information:

General Data 360 Limitations
New Data Fails to Ingest
A Data Lake Object and a Data Model Object Were Created, But the Search Index and Chunking Failed

General Data 360 Limitations

Learn about Data 360’s general limitations which may create issues for this specific connector.

New Data Fails to Ingest

When you ingest cards using the Guru connector, Data 360 syncs it.

Issue

The sync fails.

Solution

Review the troubleshooting guide for common errors and solutions.

A Data Lake Object and a Data Model Object Were Created, But the Search Index and Chunking Failed

When you create a new Guru connector, you can enable search indexing.

Issue

Search Index or chunks weren’t created.

Solution

Create or rebuild the search index:

From App Launcher, select Data Cloud.
Do one of the following:
If you already have a Search index, open the Search Index tab, select the Search Index you created, and click Rebuild from the dropdown menu on the right.
If you need to create a Search index, from the Search Index tab: Click New > Easy Setup, and select the corresponding Data Model Object.