Oracle NetSuite Connector Limitations and Troubleshooting (Beta)

Learn about Oracle NetSuite connector limitations and how to resolve connection-test issues. For limitations that apply to all connectors, see Data 360 Limits and Guidelines.

Limitations

• Supported SuiteTalk WSDL Versions

Troubleshooting

• Clicking Test Connection in the Connection Setup Fails

The Version field controls the SuiteTalk (SOAP) WSDL endpoint. NetSuite retires WSDL endpoints on a rolling schedule. A connection that uses an older version can stop working after a NetSuite release.

For the current supported versions and version-retirement schedule, see Oracle NetSuite’s Supported WSDL Versions and Versioning and Removal Overview.

To determine the version that a connection uses:

1. In NetSuite, go to Setup > Integration > SOAP Web Services Usage Log.
2. Expand the date range and click Refresh.
3. Review the API VERSION column.

When you create a connection, Data 360 performs a validation test.

The connection test fails.

• Verify that the Client ID, Client Secret, Access Token, and Access Token Secret match the values in your NetSuite integration record.
• Verify that the integration user has the required NetSuite permissions.
• If you use the SuiteTalk schema, verify that the Version field uses a supported SuiteTalk WSDL version.
• If you use Named Credential authentication, verify that you created the external credential and named credential before you create the connection.

• Set Up an Oracle NetSuite Connection
• Oracle NetSuite Connector Objects (SuiteQL Schema)
• Oracle NetSuite Connector Objects (SuiteTalk Schema)