SrvcMgmtObjCollabAppCnfg

Represents the configuration for a specific service management object and the types of collaboration apps supported for that object, such as whether swarming is enabled or not, the record type and page layout of the object that’s supported for a specific app within the collaboration app, and more. This object is available in API version 65.0 and later.

Supported SOAP API Calls

describeSObjects(), query(), retrieve()

Supported REST API Methods

GET, HEAD, Query

Fields

CollabApplication

Type: picklist
Properties: Filter, Group, Restricted picklist, Sort
Description: Specifies the tool used as a channel of communication and collaboration to manage records where the configuration applies.
Possible values:
- Teams

DeveloperName

Type: string
Properties: Filter, Group, Sort
Description: The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. This field is automatically generated, but you can supply your own value if you create the record using the API. When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance may slow while Salesforce generates one for each record.

IsActive

Type: boolean
Properties: Defaulted on create, Filter, Group, Sort
Description: Indicates whether the configuration is active (true) or not (false).
Default value: false

Language

Type: picklist
Properties: Filter, Group, Restricted picklist, Sort
Description: The language of the record.

MasterLabel

Type: string
Properties: Filter, Group, Sort
Description: The UI label of the record.

RefObjRecPageLayoutId

Type: reference
Properties: Filter, Group, Nillable, Sort
Description: Specifies the record page layout for the reference object that’s related to the target application for the collaboration tool. This field is a relationship field.
Relationship Name: RefObjRecPageLayout
Refers To: Layout

RefObjRecordTypeId

Type: reference
Properties: Filter, Group, Nillable, Sort
Description: Specifies the record type for the reference object that’s related to the target application for the collaboration tool. This field is a relationship field.
Relationship Name: RefObjRecordType
Refers To: RecordType

ReferenceObject

Type: picklist
Properties: Filter, Group, Restricted picklist, Sort
Description: The reference object related to a collaboration tool configuration.
Possible values:
- Case
- ChangeRequest
- Incident
- Knowledge
- Problem
- Release

TargetApplication

Type: string
Properties: Filter, Group, Sort
Description: Specifies the target application for a specific collaboration tool where the configuration applies.