AppointmentCategory

Represents the category of work types and shifts. This object is available in API version 58.0 and later.

Supported Calls 

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete()

Special Access Rules 

Salesforce Scheduler must be enabled.

Usage 

Use appointment categories to differentiate between various types of appointments, such as drop in, regular, and group. To define the work types and shifts available for these categories, assign appointment categories to work types and shifts.

Fields 

IsDropIn 

  • Type: boolean
  • Properties: Create, Defaulted on create, Filter, Group, Sort
  • Description: Indicates whether the appointment mode is drop-in (true) or not (false).
  • Default value: false

IsGroup 

  • Type: boolean
  • Properties: Create, Defaulted on create, Filter, Group, Sort
  • Description: Indicates whether the appointment mode is group (true) or not (false). It also indicates whether work types and shifts support the group category. Available in API version 61.0 and later.
  • Default value: false

IsScheduled 

  • Type: boolean
  • Properties: Create, Defaulted on create, Filter, Group, Sort
  • Description: Indicates whether the appointment mode is regular (true) or not (false). It also indicates whether work types and shifts support the group category.
  • Default value: false

LastReferencedDate 

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The date when the appointment category record was last modified. Its label in the user interface is Last Modified Date.

LastViewedDate 

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The date when the appointment category record was last viewed.

Name 

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: Name of the appointment category.

Associated Objects 

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

AppointmentCategoryFeed: Feed tracking is available for the object.

AppointmentCategoryHistory: History is available for tracked fields of the object.