Skill

Represents a skill that service resources have. This object is available in API version 24.0 and later.

For information about WDC skills on a user’s profile, see the ProfileSkill topic.

Note

Supported Calls 

create(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields 

Description 

  • Type: textarea
  • Properties: Create, Nillable, Update
  • Description: The description of the skill.

DeveloperName 

  • Type: string
  • Properties: Create, Filter, Group, Sort, Update
  • Description: The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization. When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance slows down while Salesforce generates one for each record.

LastViewedDate 

  • Type: datetime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last viewed the skill.

MasterLabel 

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: The name of the skill.