WorkTypeGroup

Represents a grouping of work types used to categorize types of appointments available in Salesforce Scheduler. This object is available in API version 45.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Salesforce Scheduler must be enabled.

Fields

AdditionalInformation

Type: multipicklist
Properties: Create, Filter, Nillable, Update
Description: Additional information about the types of appointments this work type group represents.

Description

Type: textarea
Properties: Nillable
Description: A description of this work type group.

GroupType

Type: picklist
Properties: Create, Group, Restricted picklist, Sort
Description: The category of this work type group.
Possible values:
- Default—A non-capacity group of work types used in Salesforce Scheduler.

IsActive

Type: boolean
Properties: Create, Defaulted on create, Filter, Group, Sort
Description: Indicates whether this work type group can be used for appointment scheduling.

LastReferencedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The date and time that the current user last viewed a record related to this object.

LastViewedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The timestamp for when the current user last viewed this object.

Name

Type: string
Properties: Create, Filter, Group, idLookup, Sort, Update
Description: The name of this work type group.

OwnerId

Type: reference
Properties: Defaulted on create, Filter, Group, Sort, Update
Description: The ID of the user who created this record. This is a polymorphic relationship field.
Relationship Name: Owner
Relationship Type: Lookup
Refers To: Group, User

Associated Objects

This object has the following associated objects. Unless noted, they’re available in the same API version as this object.

WorkTypeGroupFeed: Feed tracking is available for the object.

WorkTypeGroupHistory: History is available for tracked fields of the object.

WorkTypeGroupOwnerSharingRule: Sharing rules are available for the object.

WorkTypeGroupShare: Sharing is available for the object.