Newer Version Available

This content describes an older version of this product. View Latest

ChangeRequest

Represents a decision to implement a formal request for a change (RFC). This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
BusinessReason
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The core reason for creating a change request.
Possible values are:
  • t2
ChangeRequestNumber
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
A unique, system-generated change request number.
Impact
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Shows the impact of a requested change.
Possible values are:
  • High
  • Low
  • Medium
The default value is 'High'.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
A polymorphic relationship field that represents the user or group assigned as the change reviewer.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User
Priority
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Represents the impact and urgency of a requested change.
Possible values are:
  • Critical
  • High
  • Low
  • Moderate
The default value is 'Critical'.
RiskLevel
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Shows the risk level associated with adopting the requested change.
Possible values are:
  • High
  • Low
  • Medium
The default value is 'High'.
Status
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Represents any custom or granular stages a customer may want to track. This will be a dependent picklist.
Possible values are:
  • Approved
  • Canceled
  • Closed
  • Implementing
  • New
  • Open
  • Planning
  • Rejected
  • Reviewed
  • Scheduled
The default value is 'New'.
StatusCode
Type
picklist
Properties
Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort
Description
Shows the change's status.
Possible values are:
  • Approved
  • Canceled
  • Closed
  • Implementing
  • New
  • Open
  • Planning
  • Rejected
  • Reviewed
  • Scheduled
The default value is 'New'.
Subject
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
A brief description of the requested change.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ChangeRequestFeed
Feed tracking is available for the object.
ChangeRequestHistory
History is available for tracked fields of the object.
ChangeRequestOwnerSharingRule
Sharing rules are available for the object.
ChangeRequestShare
Sharing is available for the object.