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Knowledge Article View Event Type

Knowledge Article View events contain user activity with your knowledge base.

For details about event monitoring, see the Trailhead Event Monitoring module or REST API Developer’s Guide.

Fields

Field	Details
ARTICLE_ID	Type Id Description The 15-character ID of the article. For example: `00Dxx0000001gEb`.
ARTICLE_STATUS	Type Character Description Possible values are: `D`—Draft `O`—Online `A`—Archived
ARTICLE_VERSION	Type Number Description Article version number. For example: `2`.
ARTICLE_VERSION_ID	Type Id Description The 15-character ID of the article version. For example: `ka0R00000005rt6`.
CONTEXT	Type String Description Context of the request. Description Possible values are: `Apex` `API` empty string
ENTITY	Type String Description Entity requested. For example: `Knowledge__kav`.
EVENT_TYPE	Type String Description The type of event. The value is always `KnowledgeArticleView`.
LANGUAGE	Type String Description iso-code of the language. For example: `en_US`/ Example
LARGE_LANGUAGE_MODEL	Type String Description The name of the large language model (LLM) that generated the knowledge article version.
LAST_VERSION	Type Boolean Description `True` if it is the last version. Possible values are: `True` `False`
ORGANIZATION_ID	Type Id Description The 15-character ID of the organization. For example: `00D000000000123`.
REQUEST_ID	Type String Description The unique ID of a single transaction. A transaction can contain one or more events. Each event in a given transaction has the same REQUEST_ID. For example: `3nWgxWbDKWWDIk0FKfF5DV`.
SESSION_ID	Type String Description Session ID of the request. For example: `gV7pCSW2vGaaJNFi3GSpuPIjNbKVbSxRvx34LJsIvuc=`. Example
TIMESTAMP	Type String Description The access time of Salesforce services in GMT. For example: `20130715233322.670`.
TIMESTAMP_DERIVED	Type DateTime Description The access time of Salesforce services in ISO8601-compatible format (`YYYY-MM-DDTHH:MM:SS.sssZ`). For example: `2015-07-27T11:32:59.555Z`. The timezone is GMT.
USER_ID	Type Id Description The 15-character ID of the user who’s using Salesforce services through the UI or the API. For example: `00530000009M943`
USER_ID_DERIVED	Type Id Description The 18-character case insensitive ID of the user who’s using Salesforce services through the UI or the API. For example: `00590000000I1SNIA0`.
USER_TYPE	Type Character Description User type of the request. Possible values are: `A`—App `C`—Customer Portal `P`—Partner Portal `G`—guest