OmniSupervisorConfigTab

Represents the visible tabs specified in a Command Center for Service configuration. This object is available in API version 60.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

To access this object, Omni-Channel must be enabled.

Only authenticated internal and external users can access this object.

Fields

Field Details
DisplayOrder
Type
int
Properties
Create, Filter, Group, Nillable, Sort
Description
The order in which tabs are displayed in Command Center for Service.
OmniSupervisorConfigId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A unique identifier for the Command Center for Service configuration.
This is a relationship field.
Relationship Name
OmniSupervisorConfig
Relationship Type
Lookup
Refers To
OmniSupervisorConfig
OmniSupervisorTabType
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort
Description
Tabs shown on the Command Center for Service page. Possible values are:
  • Agents — the Agents tab
  • AssignedWork — the Assigned Work tab
  • FlexiPageType — A custom tab created using Lightning App Builder, with the OmniSupervisorPageType value of the FlexiPage Type field
  • QueuesBacklog — the Queues Backlog tab
  • SkillsBacklog — the Skills Backlog tab
  • Wallboard — the Wallboard tab