DisputeReason
Represents the reason for the transaction dispute. This object is
available in API version 61.0 and later.
Supported Calls
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()
Special Access Rules
Fields
CardType
- Type: picklist
- Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
- Description: Specifies the type of card used in the transaction that's being disputed.
-
Possible values:
- Credit Card
- Debit Card
- Prepaid Card
Description
- Type: string
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: The description of the reason.
IsActive
- Type: boolean
- Properties: Create, Defaulted on create, Filter, Group, Sort, Update
- Description: Indicates whether a reason code is active (true) or not (false).
- Default value: false
IsDocumentRequired
- Type: boolean
- Properties: Create, Defaulted on create, Filter, Group, Sort, Update
- Description: Indicates whether supporting document is required (true) or not (false) for the reason code.
- Default value: false
PaymentNetwork
- Type: picklist
- Properties: Create, Filter, Group, Restricted picklist, Sort, Update
- Description: Specifies the payment network that faciliates the exchange of funds between parties involved.
-
Possible values:
- ACH
- American Express
- Diners
- Mastercard
- Visa
- Zelle
ReasonCode
- Type: picklist
- Properties: Create, Filter, Group, Restricted picklist, Sort, Update
- Description: Specifies a unique code that identifies the primary reason for a disputed transaction.
-
Possible values:
- 4808
- 4834
- 4853
- 71
ReasonCodeName
- Type: string
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: The name associated with a reason code.
ReasonCodeSubtype
- Type: picklist
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: Specifies the subtype of the reason code.
ReasonCodeType
- Type: picklist
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: Specifies the type of the reason code.
ReasonCodeValidFromDate
- Type: date
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: The start date of the validity of the reason code.
ReasonCodeValidToDate
- Type: date
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: The end date of the validity of the reason code.
ReasonSubcode
- Type: picklist
- Properties: Create, Filter, Group, Restricted picklist, Sort, Update
- Description: Specifies a unique subcode that classifies a disputed transaction within a specific reason code.
-
Possible values:
- 1
- 2
- 3
- 4
- 5
- 6
- 7
ReasonSubcodeName
- Type: string
- Properties: Create, Filter, Group, Nillable, Sort, Update
- Description: The name associated with a reason subcode.
Associated Objects
This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.
- DisputeReasonChangeEvent
- Change events are available for the object.
- DisputeReasonFeed
- Feed tracking is available for the object.
- DisputeReasonHistory
- History is available for tracked fields of the object.
- DisputeReasonOwnerSharingRule
- Sharing rules are available for the object.
- DisputeReasonShare
- Sharing is available for the object.