SrvcMgmntRuleAssignment

Represents the relationship between a business operation and a group or user to which the operation is assigned by default. This object is available in API version 65.0 and later.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

IssueCategory

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the category of the service operation based on which the rule and action is classified.

IssueSubCategory

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the subcategory of the service operation based on which the rule and action is classified.

Name

Type: string
Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
Description: The name of the record.

OperationType

Type: picklist
Properties: Create, Filter, Group, Restricted picklist, Sort, Update
Description: Specifies the type of service operation related to a rule and an action that’s triggered.
Possible values:
- ChangeRequest—Change Request
- Incident
- Problem
- Release

OwnerId

Type: reference
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: ID of the user who owns the record. This field is a polymorphic relationship field.
Relationship Name: Owner
Refers To: Group, User

RuleDefinitionId

Type: reference
Properties: Create, Filter, Group, Sort, Update
Description: The automated process that stores the rule criteria for a service operation, such as an expression set definition or a flow definition. This field is a polymorphic relationship field.
Relationship Name: RuleDefinition
Refers To: ExpressionSet