getChatRequests()

Returns the chat keys of the chat requests that have been assigned to an agent. Available in API version 29.0 or later.

NameTypeDescription
callbackfunctionJavaScript method called upon completion of the method.

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

NameTypeDescription
chatKeyArrayArray of chatKey values, one for each of the current chat requests.
successBooleantrue if getting chat requests was successful; false if getting chat requests wasn’t successful.