getMaxCapacity()
Returns the maximum chat capacity for the current agent, as specified in the agent’s assigned agent configuration. Available in API version 29.0 or later.
| Name | Type | Description |
|---|---|---|
callback | function | JavaScript method called upon completion of the method. |
This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:
| Name | Type | Description |
|---|---|---|
count | integer | Agent’s current, maximum chat capacity. |
success | boolean | true if getting the agent’s capacity was successful; false if getting the agent’s capacity wasn’t successful. |