onChatRequested()
Registers a function to call when an agent receives a chat request. Available in API version 29.0 or later.
| Name | Type | Description |
|---|---|---|
eventHandler | function | JavaScript method called when a chat request is assigned to an agent. |
This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:
| Name | Type | Description |
|---|---|---|
chatKey | String | The chat key for the incoming chat request. |
success | Boolean | true if firing event was successful; false if firing event wasn’t successful. |